Legal · Document

Terms of Service
& Privacy Policy

EFFECTIVE May 15, 2026 VERSION 1.0

By accessing or using the Atwood Operations website (atwoodops.com) or any service we provide ("Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Services.

These terms apply to all visitors, prospects, and clients. Continued use of the site after changes to these terms constitutes acceptance of the revised terms.

Atwood Operations provides backend automation, dispatch logic, and intake routing infrastructure for electrical and plumbing service operators. Service scope, deliverables, and pricing for engaged clients are defined in a separate written agreement (Statement of Work or Master Services Agreement).

This website serves as marketing material and a point of initial contact. Information presented here is not a binding offer and does not create a service contract.

You agree to:

  • Provide accurate information when submitting forms or briefs.
  • Use the website and any communication channels (email, WhatsApp, scheduling links) for legitimate business inquiries only.
  • Not attempt to disrupt, reverse-engineer, or gain unauthorized access to the site or its underlying systems.
  • Not submit content that is unlawful, infringing, defamatory, or harmful.

All content on this website — including text, graphics, logos, the Atwood mark, code, and design — is the property of Atwood Operations or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of this site without prior written permission, except for fair-use referencing under applicable law.

The Services and information on this site are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Atwood Operations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Services.

Performance figures referenced on this site (such as response times, conversion rates, and dispatch latency) reflect outcomes from specific past engagements and are not guaranteed.

What we collect. When you submit a brief through our contact form we collect the name, company, email address, phone number (optional), trade vertical, and message you provide. We do not use analytics or tracking cookies on this site.

Why we collect it. Solely to respond to your inquiry, evaluate fit, and follow up regarding our Services. We do not sell, rent, or share your data with third parties for marketing purposes.

How form data is processed. Form submissions are transmitted via Web3Forms, a third-party form delivery service. Web3Forms processes the submission and delivers it to our inbox. See their privacy policy for their handling practices.

Retention. We retain inquiry data for as long as necessary to engage with you and for legitimate business records (typically 24 months from last contact), after which it is deleted upon request or under our internal retention schedule.

Your rights. You may request access to, correction of, or deletion of your personal data at any time by emailing ytroche@atwoodops.com. We will respond within a reasonable period subject to applicable law.

This site does not set tracking cookies. Third-party fonts loaded from Google Fonts may set technical cookies as part of their service; see Google's privacy policy for details. We do not run analytics or advertising pixels.

This site links to external services (Cal.com for scheduling, WhatsApp for messaging, LinkedIn / X / Instagram / YouTube for social media). We are not responsible for the content, terms, or privacy practices of those services. Use them at your own discretion.

We may update these Terms and the Privacy Policy from time to time. Material changes will be reflected by updating the "Effective" date at the top of this document. Continued use of the site after a change indicates acceptance of the updated terms.

These Terms shall be governed by and construed in accordance with applicable laws of the jurisdiction in which Atwood Operations is established. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the competent courts of that jurisdiction, unless otherwise required by mandatory consumer protection law.

Questions about these Terms, the Privacy Policy, or data requests:

Email ytroche@atwoodops.com

WhatsApp +52 729 497 0159